SHIPPING & RETURNS

SHIPPING

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect. When your order is shipped, we will send you a confirmatory email. A signature will be required upon delivery of your order. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

Delivery times are estimates and start from the date of dispatch. Please note that in some areas of the France and Europe there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

If you have any questions regarding shipping in the, please contact us:

RETURNS

When you place an order with us on yeba.co, you are welcome to return any item(s) at your costs.

Items should be returned, unused and with all garment tags still attached. Our branded boxes are considered to be a part of the product and must be returned with the item(s). This is also to ensure that item(s) arrives back to us in a suitable and undamaged state. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.

Where provided, belts and any packaging such as instructions, authenticity cards, dust bags, and leather tags should be included with your return. Item(s) must be returned from the original shipping country with the original returns form. Please note that we may not refund item(s) that are sent without any returns paperwork.

For assistance please contact us:

Please send an e-mail to hello@yeba.co. You will receive a form to be completed. Follow then these instructions to arrange a return with our Client Services team:

You may return your items to us using your own shipper. If you do, please inform us within 14 days of delivery. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the items and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. We cannot be responsible for any loss for any item(s) you have chosen to send to

YEBA sprl / Returns
73, rue des Francs Boite 9
1040 Etterbeek
Belgium

CANCELLATION
OF YOUR ORDER

If you are based in the EU, you have the right to cancel your order with us under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, but need to notify us of your decision to do so within 14 days from the day after the day on which you receive the last item in your order. To exercise the right to cancel, please inform us by email to: hello@yeba.co.

On receipt of your notice of order cancellation, client services will contact you with return instructions. Please complete the returns form that you received with your order, and include it with your return so we can process your refund promptly. Please note that you must cover the cost of the return shipment, as our free collection service does not apply to orders cancelled under the ICACRs.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable means to return your order to us at YEBA sprl – 486, avenue Louise – 1050 Brussels Belgium and you retain proof of sending, in case of a dispute.

All items must be returned unused, in their original condition and from the country that the order was delivered to. We will refund the full value of your order, including standard shipping costs, within 14 days of receiving your notice of contract cancellation. If we do not receive the cancelled order, we will arrange to have it collected from you at your cost.

For assistance please contact us:

LEATHERWEAR

LEATHERWEAR

Our leatherwear is all hand crafted by the finest artisans in Italy and is covered with a one-year manufacturing warranty for problems that occur as a result of production. We cannot be responsible for general wear and tear and any changes that occur due to the nature of the materials used.

Our leatherwear is all hand crafted by the finest artisans in Italy and is covered with a one-year manufacturing warranty for problems that occur as a result of production. We cannot be responsible for general wear and tear and any changes that occur due to the nature of the materials used.